Refund policy

Return & Refund Policy

We want you and your pets to be completely happy with your purchase! If you need to return an item, please read our policy below:

Return Eligibility

  • Items can be returned within 7 days of receiving your order.
  • To be eligible for a return, items must be unused, in original condition, and in their original packaging.
  • Promotional items or freebies cannot be returned.

Refunds

  • Once we receive and inspect your returned item, we will process your refund.
  • Refunds will be credited to the original payment method. Please allow 5-10 business days for the refund to appear in your account, depending on your bank or credit card provider.