Refund policy
Return & Refund Policy
We want you and your pets to be completely happy with your purchase! If you need to return an item, please read our policy below:
Return Eligibility
- Items can be returned within 7 days of receiving your order.
- To be eligible for a return, items must be unused, in original condition, and in their original packaging.
- Promotional items or freebies cannot be returned.
Refunds
- Once we receive and inspect your returned item, we will process your refund.
- Refunds will be credited to the original payment method. Please allow 5-10 business days for the refund to appear in your account, depending on your bank or credit card provider.